Processed bi-weekly payroll for 200+ employees across provinces, ensuring 100% accuracy and compliance with applicable standards and regulations.
Reconciled payroll discrepancies, benefits deductions, and overtime calculations, reducing payroll errors by 30%.
Maintained and updated employee payroll records within HRIS systems, improving payroll processing efficiency by 20%.
Partnered with HR and Finance to prepare monthly payroll summaries, tax remittances, and year-end documents (T4s, ROEs) with 100% on-time submissions.
Managed 150+ daily POS transactions while sustaining a 98% customer satisfaction level.
Reduced transaction errors by 25% through improved order checks and accurate payment handling.
Improved coordination between front counter and kitchen to reduce order fulfillment time by 20%.
Supported smooth daily operations in a fast-paced customer service environment.
Maintained 100% HACCP compliance and safety standards across high-volume production lines.
Coordinated with 5+ cross-functional teams including production, quality assurance, and inventory to support on-time delivery.
Increased production output by 18% using cycle time analysis and workflow adjustments.
Supported operational execution through consistent process adherence and teamwork.
Consolidated and segmented customer datasets using statistical clustering methods.
Identified engagement trends that increased repeat customer retention by 15%.
Developed Excel-based dashboards to monitor customer satisfaction and operational KPIs.
Sustained a 98% positive service rating through performance tracking and reporting.
Supported 15% growth in repeat visits using insights-driven decision support.
Analyzed end-to-end service workflows using cycle-time mapping to identify bottlenecks.
Eliminated process inefficiencies, reducing operational errors by 22%.
Redesigned task sequencing to improve execution speed and consistency.
Implemented standardized digital documentation controls improving efficiency by 25%.
Increased audit record accuracy to 95% through structured documentation practices.
Open to payroll operations opportunities and collaborations in compliance, reporting, and process improvement.
Copyright © Jae-Hyun Park 2025. All rights reserved.